2026-09-18
Passing a Commercial Kitchen Maintenance request without losing the address rule
One kitchen can have two failures. The inspection date picks the order. Elm keeps inspection date on the same job.
A hood fan that is loud and a dishwasher that leaves spots are two tickets, and the inspection date decides which is first. Elm asks about hood fan noise or no draw and dishwasher spots or no heat before naming a window.
The note also holds inspection date. Gas valve access stays with the address so the callback is specific.
After close or before prep is part of the same ticket. The caller is told a local company will call back. The street address on a partner request shows after that company claims it.